From news to practice.
For a small business, choosing a tool is only one step. The skills to use and evaluate it are part of the investment.
A doubling that does not close the gap
In 2025, 16.4% of Italian companies with at least ten employees use artificial intelligence technology, compared to 8.2% in 2024. The Istat report "Companies and ICT" captures clear growth, accompanied by wider size-related differences.
Skills are the primary obstacle
Adoption reaches 53.1% among large enterprises and 15.7% among SMEs. Among companies that considered the investment but did not implement it, 58.6% cite lack of skills. This data does not concern all Italian companies: it refers to this specific group of respondents.
The organisational shift
For a small enterprise, the useful question is which process to improve and how to measure the outcome. Usable data, skilled people, and defined responsibilities are needed. The statistical framework alone does not prove that a product is suitable for a company: it provides a basis to verify investments, obstacles, and concrete cases. The numbers reported refer to 2025, not to a 2026 survey.
Sources and documents
Document date or reference period: 15 December 2025 · data 2025.
Text prepared with AI assistance based on the indicated sources. Interpretive evaluations are distinct from data and statements from sources.
